Privacy Policy

Bodyseek Privacy Policy

Introduction
Bodyseek Personal Training PTY LTD (“Bodyseek,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how we collect, use, disclose, and protect your personal information when you engage with us, including when you visit our website www.bodyseek.com.au, participate in our training programs, or otherwise interact with us.

1. Collection of Personal Information
   We collect personal information that is reasonably necessary for us to provide you with our services and to manage our relationship with you. The types of personal information we may collect include:
   • Contact Information: Name, address, phone number, email address.
   • Health and Fitness Information: Medical history, injuries, health conditions, exercise history, and any other relevant information to design a personalised training plan.
   • Financial Information: Payment details including bank account or credit card information for processing payments.
   • Usage Information: Information about how you use our website, including cookies and tracking technologies.
   • Photographs and Videos: Images or videos captured during training sessions for promotional purposes (with your consent).
2. How We Collect Personal Information
   We collect personal information directly from you when you:
   • Register or sign up for our services.
   • Complete our health and fitness assessment forms.
   • Make enquiries via our website, phone, email, or in person.
   • Participate in training sessions.
   • Engage with our social media pages or participate in promotions.
   • We may also collect personal information indirectly through cookies and tracking technologies when you visit our website.
3. Use of Personal Information
   We use your personal information for the following purposes:
   • To provide you with personal training services, including fitness assessments, training programs, and nutritional advice.
   • To manage your account, process payments, and communicate with you about your training.
   • To tailor our services to meet your individual needs and fitness goals.
   • To ensure your health and safety during training sessions.
   • To improve our services and enhance your customer experience.
   • To comply with our legal and regulatory obligations.
   • For marketing and promotional purposes, such as featuring client progress or testimonials (with your consent).
4. Disclosure of Personal Information
   We do not sell, trade, or rent your personal information to third parties. We may disclose your personal information to:
   • Our employees, contractors, and trainers who need the information to provide our services to you.
   • Payment processors to manage payments securely.
   • Medical or allied health professionals with your consent if a referral is necessary.
   • Legal or regulatory authorities if required by law.
5. Data Security
   We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes implementing appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect.
6. Access to and Correction of Personal Information
   You have the right to access the personal information we hold about you and to request corrections if you believe it is inaccurate, incomplete, or outdated. To request access or correction, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.
7. Use of Cookies and Tracking Technologies
   Our website uses cookies and other tracking technologies to enhance your user experience and collect information about how you use our site. You can manage your cookie preferences through your browser settings, but this may affect your ability to use certain features of our website.
8. Marketing Communications
   From time to time, we may send you marketing and promotional materials about our services. You can opt-out of receiving these communications at any time by clicking the unsubscribe link in the email or contacting us directly.
9. Changes to this Privacy Policy
   We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and we encourage you to review it periodically.10. Contact Us If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
10. Contact Us
    Email: info@bodyseek.com.au
    Phone: 0402 354 041
    Address: 6/92-100 Champion Road, Newport VIC 3015